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    [title] => Privacy Policy
    [subtitle] => This Privacy Policy outlines how Radiance Xpert collects, uses, and protects your personal data.
    [header_image] => https://radiancexpert.com/wp-content/uploads/2025/07/faqbg-scaled.png
)

Privacy Policy

This Privacy Policy outlines how Radiance Xpert collects, uses, and protects your personal data.

Your privacy is important to us. This policy explains how we handle your personal information in compliance with applicable laws.

What Personal Data We Collect

Personal data means any information that can identify you, either directly or indirectly. This also includes data linked to you but does not include data that has been permanently anonymized.

We may collect the following types of personal data:

•Information you provide: When you create an account, make a purchase, contact us, participate in surveys, or use our services, we collect data such as your name, email, phone number, payment information, billing and shipping addresses, and any other details you provide.
•Information we collect automatically: When you visit our website or use our services, we may collect technical data such as your IP address, device type, browser type, operating system, usage information, and location data to improve your experience.

How We Use Your Personal Data

We use your information for these purposes:

•To provide and improve our services: This includes processing your orders, managing your account, and enhancing our products based on your usage and feedback.
•For communication: We may contact you about your orders, send service-related updates, or, with your permission, send marketing communications about promotions, new products, or events. You can opt out of marketing communications anytime by contacting us.
•To ensure safety and security: We use data to detect and prevent fraud, investigate suspicious activity, and protect our users and services.
•Legal and business reasons: We may use your data to comply with legal obligations, resolve disputes, enforce our policies, or manage business changes like mergers or transfers.

Cookies and Similar Technologies

What are cookies?

Cookies are small text files stored on your browser or device that help us recognize you and remember your preferences. We also use similar technologies like web beacons and device identifiers.

How we use cookies:

Cookies help us:

  • Personalize your experience
  • Analyze website traffic and usage
  • Improve security
  • Deliver relevant advertising

You can manage or disable cookies through your browser settings, but please note some features may not work properly without them.

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Trusted partners who help us deliver our products and services
  • Service providers assisting with payment processing, shipping, marketing, or analytics
  • Legal authorities, if required by law or to protect our rights

We ensure these partners are committed to protecting your data.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to certain processing of your data
  • Receive your data in a portable format
  • Withdraw consent where processing is based on your consent
  • Lodge a complaint with a data protection authority if you believe your rights are violated

To exercise these rights, please contact us. We may ask you to verify your identity before acting on your request.

Security and Data Retention

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. We keep your personal data only as long as necessary to fulfill the purposes outlined here or as required by law.

Third-Party Websites and Services

Our website may link to third-party websites or services that have their own privacy policies. We are not responsible for their content or practices. Please review their policies before sharing any personal information.

Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. When we do, we will update the effective date above. Your continued use of our services after changes means you accept the updated policy.

If you do not agree with the updated policy, please stop using our services and contact us to close your account.

Contact Us

If you have any questions or concerns about this policy or your data, please contact us at:

[email protected]